Audience: Software professionals who need to increase their implementation expertise for data models and management apps in the public sector industry.
Problem: Existing content only covered end user knowledge. It was sparse and presented in various technical documentation. Learners needed this training to earn their cloud software credential, which would help them stand out from other implementation partners.
A six-course use case-based curriculum that covers each data model and application within the public sector cloud software. Each course is presented as a self-paced learning package to make the experience as seamless as possible and uploaded to a global cloud company's proprietary LMS.
Each course included:
Lesson built in Rise with embedded Storyline interactivity
Knowledge checks
Exercise guides
Existing end user articles
Technical documentation and videos
Sample Video - PubSec.mp4Built in Rise 360
Showcases a story based on real end-users and clients of the cloud solution
Breaks down the end-to-end processes and technical capabilities into digestible sections
Uses Storyline blocks to add interactivity
Includes carefully designed images and videos from in-house media designers and SMEs
Sample Video - Industry Common Layer.mp4Built in Storyline 360
Uses branching to present 21 features of the cloud solution
Allows learners to select a main topic and then a subtopic to view a short description and demo of the feature
PubSec License and Permit Management Exercises.pdfProvides step-by-step instructions for learners to practice configuring the cloud solution in a trial org
Includes fictional data for learners to experiment in a safe environment
Received an overall partner satisfaction score of 4.6 out of 5.
With the self-paced learning modality, partners spent 50% less time to prepare for their credential exam.
Their confidence in passing the exam and implementing the cloud solution increased from a 4 to 8 out of 10.
